Paying by eCheck

Pay your account online with an eCheck by following the steps outlined below:

Step 1: Sign in to your eBill account

Step 2: From the Main Menu, select the eBill Payment option.

Step 3: Select the Balance Detail option. This page displays all your unpaid invoices. You can pay a single invoice, some of your invoices, or all of the invoices at once. By default, all unpaid invoices are selected. To select specific invoices, click the Deselect All link and put a check mark next to the items you wish to pay now.

Step 4: Click on the Add to Cart button.

Step 5: Confirm the Totals section; click on the Next button to submit the payment cart.

Step 6: Enter your account PIN number (typically the first 4 digits of your customer ID), check the Yes, I agree box, and click the Submit Payment button.

Step 7: Enter bank account and routing number information, check the Authorize box, and click the Process button.

Step 8: A pop-up message will display indicating “YOUR TRANSACTION IS NOT COMPLETE. To record your payment, you must click the SAVE button below.” Click the OK button to close the pop-up window and click SAVE to finalize payment.

Step 9: A payment receipt will be sent to the email address on file.

Step 10: To check the status of your payment, click on the eBill Payment menu and select Payment History. Payments may take up to 1-5 business days to be applied to your account.